Global international education leader, IDP Education, has launched a new quality framework to establish standards and strengthen student trust across the international education sector.
Designed to ensure students receive ethical, expert, and consistent support at every stage of their journey, the framework outlines IDP’s global commitment to integrity, transparency, and continuous improvement.
“Students around the world are making life-changing decisions. They deserve advice and support they can trust,” said Simon Emmett, Chief Partner Officer at IDP.
“This framework is our commitment to put students first and to set a standard of quality for the whole sector.”
IDP's Commitment to Quality brings together best practice across four key areas:
Putting student-first advice at the heart of every interaction
Equipping counsellors with expert training and tools
Listening to feedback and acting on what students need
Sharing insights to support transparency and improvement.
The initiative comes as international education providers around the world face increased scrutiny and growing expectations from students and governments alike.
“Now more than ever, we must lead with transparency and care,” said Mr Emmett, “We want every student to feel heard, prepared and supported and every institution to have confidence in the quality of the system.”
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